Portfolio of Courses Capacitacion.Center Courses

Coaching

Let us accompany you in achieving your goals through our Executive Coaches certified by the International Coaching Community. In teaching the skills, the Coach attends and provides the methodology to deal with complex environments through personal development based on the discovery of strengths, the exploration of skills and a focused process to highlight the talent and lead it to the design plans and the implementation of tangible, positive and productive actions.


Emotional intelligence

Empathy, motivation, self-regulation, social skills, awareness: these are some of the concepts that in the environment of the Emotional Intelligence, are allowed to channel positive aspects that are considered to be "emotional" in a contemptuous way but that come out in the efficacy and productivity in the daily relations. Be amazed at how an individual can channel his/her energy, be controlled, feel and understand other human beings and the benefits that can translate in the improvement of the organizational climate and the achievement of goals.


Negotiation

An activity of a good negotiator involves an active listening, a communicative process and planning sequences and themes. The follow-up to certain rules within a framework of cooperation will have an impact in overcoming problems and conflicts; this is required to set limits in order to seek mutual benefits. Get ready with a set of techniques and reliable strategies to achieve organizational goals even under adverse circumstances.

Development of supervisors, management

The activities developed by the managers of an organization require providing skills to detect opportunities for improvement, develop a behavior-based data to speak with facts and structuring the information that relates to a problem. By participating in this course, you will learn to identify the causes and the effects on decision-making and use tools such as mind mapping and tree diagrams.



Leadership

Max Depree, an American writer, author of ‘Leadership is an Art’ points out that "the first responsibility of a leader is to define reality". Leadership demands a high ability to understand situations, to get the best out of the team and achieve favorable results. Only such staff is able to persuade, convince, and direct collaborators in an atmosphere of quality, admiration and respect to serve the purpose of a company. Discover


Training of instructors

Why train the instructors? In most organizations, the instructor has practices and is efficient. What if your instructors or internal trainers have the talent and the foundations to offer entertaining sessions with high impact and effectiveness? Learning in adults requires knowledge and skills that will be developed in this course in order to be successful in the planning, execution, and evaluation of training and staff development

Formation of high performance team

A combination of values, behaviors, capabilities and an availability to listen to each other allows members of a working group to define a collective attitude that continually drives them in decision making and problem solving. Dedication, leadership and acceptance, among other positive elements, are a balance to errors of discretion or arrogance. Accept the challenge of achieving a dynamic development, cooperation and confidence from your team to share an organizational vision of high performance.


Resolution of conflicts in the workplace

The confrontation in the internal environment of organizations tends to be frequent and even propelled by corporate strategies that drive the competitiveness among its own employees. The conflict can be both fertile grounds for the emergence of innovative ideas as well as a negative tensed framework for productivity. The approach of this workshop focuses on the autonomous participation with commitment, understanding and responsibility in confronting a conflict.




Problem-based learning

Try a technique used by the health sciences to simulate cases in which a person is facing risky situations and learning to solve them. You will find the knowledge and motivation to develop courses using predesigned problems to encourage and commit yourself and your colleagues as well as to develop skills, attitudes and values.



Teamwork

Teamwork, without a doubt, is powerful. However, forming teams and getting them to work require skills and knowledge that can only be obtained with experience, practices and simulation. Participate in this workshop where you will live controlled experiences that you can use for the formation of your own team. You know the phases experienced by a team, the importance of recognizing them and the proper way of overcoming them.

Troubleshooting

A workshop aimed to change the paradigm of a complex subject and focused on specialists. Problem solving is approached from a technical approach that is accessible to all persons. Graphical tools for collection of data, analysis diagrams, effort impact matrix and even interview techniques are used to obtain information. Learn to ask the right questions and ponders the answers with dynamics and simulated cases.

Legal argument with a gender perspective

Make your statements without incurring stereotyped concepts with the wrong concept of male and female roles. Avoid using a discursive management that denotes distinction, exclusion or prejudice based on sex. Join the challenge of modifying social-cultural patterns of behavior towards a new order of equity and equality.


Basic concepts of gender and non-discrimination

‘The discrimination against women violates the principles of equality of rights and respect for human dignity,’ is essential to the formulation of government and corporate policies that will contribute to the promotion of equality between men and women. Learn the basic concepts of non-discrimination as the basis for social construction and gender perspective and as a tool of analysis, design, implementation and evaluation of projects.

Shared responsibility between work, personal and family life

The common responsibility of men and women in the activities related to the development of the family, equal participation in political, social, economic and cultural life and conciliation mechanisms to achieve a better quality of life are some of the topics addressed in this course. Analyze existing imbalances in the distribution of time and tasks and their effects on the personal and professional development.



Women's Human Rights

Through this workshop, you approach the content and analyze international instruments on human rights that guarantee equality in the enjoyment of privileges for both men and women, as well as the national regulations on the matter. Through a legal and psychological approach and dynamic activities and practices, you will reflect on the scope of application of the knowledge acquired in your activity and everyday life.

Prevention of violence in sexuality

Knowing in advance the context in which behaviors that generate violent situations related to human sexuality allows you to anticipate and deter its occurrence. Founded violence in the genre is a persistent social reality that requires awareness and proactive intervention. This workshop discusses the typology of violence, factors that are exposed to risk, identified syndromes and in general, an approach integral for your attention.

Prevention of harassment and sexual harassment at work

‘The General Law on Access on Women to a Life Free of Violence’ defines sexual harassment as an exercise of power in a relationship of real subordination in both fields of work and/or school, that is expressed in verbal, physical, or both, behaviors related to the sexuality of lewd or lascivious connotation. Integrated in this workshop are substantial themes such as work climate, the identification of acts of harassment, as well as the psychodynamics of the stalker among others.

Techniques of inclusive language

‘The National Commission to Prevent and Eradicate Violence against Women’ points out that the best way to express our conception of the world is through the use of the language, which can be an instrument of change, but it can also be one of the most important expressions of inequality. Through this workshop, you can raise awareness about the need to use a non-sexist language and you will receive knowledge of communication keys inclusive that is useful in everyday life and administrative management.

5 S order and cleanliness in the workplace

Good placement of things, cleanliness or neatness are not issues of simple aesthetic, but behaviors that go beyond the response capability in an organization and even the safety of co-workers. With access to this workshop, participants can carry out activities in a practical and direct way to improve their areas of work and generate a plan of action to implement it across the organization. Cleanliness and order you learn by practicing and understanding that discipline is the road to success.

Updating of ISO 9001-2008 and training of Internal Auditors

Knowledge of the requirements of ISO 9001:2008 and ISO 19011:2002, audit skills, reporting and presentation of executive results are some of the elements that all professionals involved with the quality management systems must master. Access to these themes and multiple simulation exercises will give you confidence and profile to strengthen and maintain compliance with the requirements of these systems.

Value Chain Management – VSM (Value Stream Mapping)

Discover the power of images, symbols, and data to analyze processes and generate opportunities for improvement. What process do you use to make evident the inefficiencies in your operation? How do you establish an effective and focused action plan to continue improvement? Value Stream Mapping is a visual tool that uses simple symbols to analyze the processes of planning and development of a service or product. In this workshop, you will learn the fundamentals for the development of a VSM and its impact on the results.


Total quality management

Join this course to discuss a program to implement and/or improve a system of quality shared throughout the organization. The steps are practiced to transform the organization and implement the methodology and philosophy of Total Quality. Practical cases of planning, control and improvement of quality so that you can design or improve the current model, are presented.


Analysis and Failure Mode Potential – AFMP

Analysis of the Mode and Effect of Failure (AMEF´s) is a requirement in the automotive industry. In this workshop, you will learn a dynamic and effective method to perform analyses that evaluate and quantify the manner in which errors occur, to explore the frequency in which they are presented, to establish the severity, to develop ways to identify them and to make it easy to implement actions to correct the process and avoid them. Will you be able to do an AMEF process?

Rapid change – SMED

Do you have extra time to undertake new models of work? If the answer is NO, then this workshop may interest you. Within Lean Manufacturing tools, changing a model in less than ten minutes is one of the most striking. Experience has shown us that the participants managed to reduce the time of change of the model by 50% on the first analysis; this elegant and effective result attracts and motivates one to learn more elaborate points and start a virtuous spiral.

Statistical Control Processes-CEP

Acquiring a basic training in statistical control process will be one of the first steps to reduce defects and improve earnings. In this workshop, through concepts such as statistics, frequency distribution and control charts, these skills are used to reach one sufficient domain and you can put them into practice in your organization.




Kaizen

KAI (change) Zen (best), involves a tool of action and results. Through this workshop, you will live an experience that will transform the way in which you look at processes and the flow of materials in your company. You will learn to identify waste and how to eliminate them definitely, as well as elements necessary to establish continuous improvement in your work area by the application of corrective and preventive measures.

Basic Lean Manufacturing

Delve into the philosophy, objectives and fundamentals of Lean Manufacturing, as well as management and application of key techniques and tools. In this workshop, activities and dynamics are used to understand added value, waste, improvement teams and tools that increase value and reduce delivery times.


Control Board - Balance Score Card – BSCC

The prospects for internal users, customers and other intangible aspects that are allowed to create value in an organization make up part of the object of the BSC methodology: to identify, align, and deploy strategic objectives to functional objectives of the daily work in order to ensure the execution in practice. Participate and manage this interesting management tool that is considered suitable as a means of learning about the operation of your own business.

Total Productive Maintenance – TPM

Register for this workshop that focuses on training to implement a program of Total Productive Maintenance and creating production and maintenance systems competitive with participation of operating personnel. We study the concepts and objectives of the maintenance, the calculation of efficiency of the total of the equipment - OEE, the structure required for autonomous maintenance and how to involve the team to achieve success in a TPM program.

IT operations management

The areas responsible for providing information technology services to organizations constitute a strategic part to an efficient and competitive operation in enterprises. Having defined processes and incorporate best practices in the management of such services are in the favor of users and customers. This course identifies the basic concepts of IT operations management and how to incorporate them into your daily work with organizational benefits and high utilization of resources.

IT project management

What, how, why and for whom are some questions that need to be answered through the planning before initiating the execution of an idea by more brilliant or obvious as it may seem. The identification of requirements, the establishment of times, multidisciplinary work, among others, are elements that require coordination and control. Learn the fundamentals of the management of IT projects that support obtaining favorable results in an environment determined from structured and practical mechanisms.

Access Databases : Advanced

The correct data handling system level has always been a great challenge for those who are dedicated to managing information that is valuable to the company, modeling correct and optimal use will impact positively on the company.

Access Databases : Basic

Having to model data bases with a graphical interface is essential for companies that are dedicated to handling large amounts of data and use it daily, we invite you to become part of this new computing world, handling properly and Simple data of your company.

Graphic Design

Having the skills to make use of tools like Adobbe Adobbe Illustrator and Photoshop every day more prepared the company to become independent, with our course will be fully capable of performing its own graphic content.

Web Design

For a company today is essential to have Internet presence, it is one of the most direct means of contact with our customers and allows us to have full availability of heed; let us delve into the correct use and design of web sites to generate experiences within internet.

Excel Advanced

The use of tools such as Microsoft Excel allows companies to perform both simple and complex tasks, handling numerical information, reporting and charting are tasks that must be performed in the labor field every day. Are your reports being robust enough ?, The data interpretation is correct? If the answer is yes, let us take you to the next level.

Excel Basic

The use of tools such as Microsoft Excel allows companies to perform both simple and complex tasks, handling numerical information, reporting and charting are tasks that must be performed in the labor field every day. Are your reports being robust enough ?, The data interpretation is correct?


Power Point Effective Presentations

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Generate colorful presentations with tools like Microsoft PowerPoint is a challenge we face, not lose our audience and also present in a short time has always appeared as one of the most complex tasks; let us support you in preparing effective presentations.

E-commerce

Are you sure that your organization embraces the alternatives offered by the Internet and pays attention to the obligations associated with this? Participate in this interesting course which addresses the main activities related to the operation of e-commerce and its regulatory environment. Go to different models of business, strategies and characteristics of a virtual space which can generate significant tangible benefits for your company.


Electronic signature

Transforms the way in which deals, contracts, agreements are processed and in general those instruments containing rights and obligations for your organization. Know how the use of electronic signature can help streamline your operations, in a framework of technological safety and legal security, replacing traditional schemes which also are expensive and uncompetitive in the current dynamics. Through this workshop, discover a different approach on electronic signatures which will be useful to improve processes.

Legal concepts and basic technology management in the protection of personal data

If your organization collects personal data of customers, staff or other subjects, you must understand the obligations that are assumed in their treatment. The protection of personal data is subject to a number of principles and parameters that include a catalogue of holders’ rights and imposition of penalties for the offenders. This course addresses regulatory elements and the management of information technology on the subject of the protection of personal data.


Corporate electronic signature

Processes related to corporate activities are priority for the establishment of rights and obligations pertaining to the partners who invest their capital in the achievement of a common goal. Discover new alternatives for the use of electronic signature for the operation of organizations and mechanisms of management in the company, in strict accordance with the legal provisions governing the operation and relations of the so-called moral people.
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